Contact

CONTACT US

Welcome to Thai Must Haves. Customer satisfaction is our highest priority, and we are here to assist you with any questions regarding our authentic Thai cosmetics, aromatherapy products, or your order delivery status.

How to Reach Us:
• Customer Support Email: info@thaimusthaves.com

• Corporate Address: Suite RA01, 195-197 Wood Street, London, E17 3NU, United Kingdom

Support Hours:
Our dedicated customer support team is available Monday through Friday, 9:00 AM to 9:00 PM (GMT). 

Response Time Commitment:
We aim to review and respond to all email inquiries within 24 to 48 business hours. If you are reaching out regarding an existing order, please ensure you include your Order Number (e.g., #TMH1001) in the subject line so we can assist you swiftly.

Please note: Because our inventory is dispatched directly from our fulfillment hubs in Thailand to ensure maximum product freshness, transit times can vary. For tracking updates, please use the tracking link sent to your email or reach out below.